FAQ – File Uploading

JPG, PSD, DOCX, PPT & PDF printingThis page aims to answer some common questions about uploading files when using our online print service. Should you have a question we have not yet covered, please get in touch and we will be happy to help.

What file formats can I upload?

We support a range of popular file types for uploading images or artwork:

What is the maximum file size?

The upper limit is set to 100mb per file. This should be ample to allow upload of even the highest resolution images. In the rare event that you should you need more please get in touch and we can arrange a Dropbox for you to upload your files.

Can you scale my image up or down?

Yes. Should your image not be saved at the right size, we will scale your image proportionately to best fit your chosen print size. If you would prefer us not to do this (ie. have a white border) please mention this when placing your order.

Multi-page documents

Should your document file contain more than one page to be printed (possible with PDF, Word & Powerpoint documents), you should change the order quantity to reflect this.

Examples for a 10 page PDF document:

  • If you want all 10 pages of your PDF printed then you should use quantity 10 when adding the file to your basket.
  • If you only require page 1 of the document then quantity 1 will be fine.
  • If you require pages 2, 7 and 10 then use quantity 3 and specify the page numbers in the “Order Notes” box (at checkout).

Got another question?

Please feel free to ask anything that we haven’t covered.

HP wide format photo printer